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M-PESA Ethiopia Integrates Qetero Appointment Booking Into App

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M-PESA Ethiopia Integrates Qetero Appointment Booking Into App
AI SUMMARY

M-PESA Ethiopia has partnered with Qetero Booking Systems to integrate digital appointment booking for the Document Authentication and Registration Agency directly into its mobile money app.

  • M-PESA Ethiopia partnered with Qetero Booking Systems to integrate a digital appointment booking mini app.
  • The integration allows customers to book appointments with the Document Authentication and Registration Agency directly through M-PESA.
  • The partnership was announced on November 10, 2026.
  • The service allows customers to plan visits in advance, avoid unnecessary trips due to incomplete information, and manage time efficiently.
  • Users can access the Qetero Mini App inside M-PESA to select required services, choose preferred branches, and view available appointment dates and times without downloading a separate application.
  • Customers receive an SMS confirmation after a successful booking containing their appointment number, selected service, branch, appointment date and time, and visit instructions.
  • The integration extends M-PESA Ethiopia's role beyond mobile money transactions to include access to public services.